Privacy Policy

Information you provide directly

When you submit an enquiry through our contact form, we collect the information you enter, which may include:

• Full name
• Company or organisation name
• Work email address
• Phone number
• City or location
• Enquiry type and products of interest
• Project details you include in the message field

Information collected automatically

When you visit the website, our infrastructure and any analytics tools in use may automatically collect:

• IP address and approximate geographic location
• Browser type, version, and device type
• Pages visited and time spent on each page
• Referring website URL

This data is used in aggregate and is not linked to your identity unless you have also submitted an enquiry form.

We use the information we collect to:

• Respond to your enquiry and provide a unit selection report, general arrangement drawing, or quotation
• Communicate with you about your project requirements and any follow-up questions
• Improve the content, usability, and performance of our website
• Comply with applicable legal and regulatory obligations

We do not use your personal information for unsolicited marketing. If we send product updates or industry newsletters, we will do so only with your explicit consent and will provide a clear opt-out in every communication.

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• Service providers: We use third-party services to deliver transactional emails and to host and operate our website. These providers access your data only on our behalf and under confidentiality obligations.
• Legal requirements: We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of Zonex Air Systems or others.
• Business transfers: If Zonex Air Systems is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the website of any such change.

We retain enquiry data for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of any business relationship and for up to five (5) years thereafter, unless a longer period is required by applicable law.

Automatically collected analytics data is retained in accordance with the policies of the third-party analytics service in use. You may request deletion of your personal data at any time (see Your Rights).

Our website may use cookies — small text files stored in your browser. We use:

• Essential cookies: Required for the website to function correctly (e.g. security tokens, session state). These cannot be disabled.
• Analytics cookies (optional): Used to understand how visitors interact with the website so we can improve it. We use privacy-respecting analytics tools where possible.

You can control or delete cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use the website or submit an enquiry.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS and enquiry data is processed server-side, never exposed in client-side JavaScript.

No transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data, subject to legal retention requirements
• Withdraw consent where processing is based on consent
• Object to or restrict certain types of processing

To exercise any of these rights, contact us at info@zonexairsystems.com. We will respond within 30 days and may ask you to verify your identity before actioning a request.

This website is primarily directed at business enquiries within India and is governed by the Information Technology Act, 2000 and applicable Indian data protection rules. Visitors from the European Economic Area (EEA) or United Kingdom may also have rights under the GDPR or UK GDPR respectively.

Our website and services are directed exclusively at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

Our website may contain links to third-party websites such as our social media profiles or industry resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The effective date at the top of this page will be updated accordingly. Material changes will be communicated via a notice on the website or by email where appropriate.

Continued use of the website after any update constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a complaint, please contact us: